Terms & Conditions
1. Introduction
Welcome to Elysian Bliss, your trusted source for premium dry fruits. These Terms & Conditions govern your use of our website, http://elysianbliss.co.in and the purchase of our products. By accessing, browsing, or making a purchase from our website, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
Elysian Bliss reserves the right to modify these Terms & Conditions at any time. Your continued use of the website after any changes constitute your acceptance of the new terms.
2. Eligibility
To use this website, you must be at least 18 years old or accessing it under the supervision of a parent or legal guardian.
By placing an order, you confirm that you are legally capable of entering into a binding contract under the Indian Contract Act, 1872.
We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect fraudulent activity or a violation of these terms.
3. Products & Pricing
Product Information: We strive to provide accurate product descriptions, images, and details. However, slight variations may occur due to packaging updates or natural differences in dry fruits.
Price Accuracy: All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice.
Taxes & GST: Prices are inclusive of GST, but additional taxes, if applicable, will be mentioned at checkout.
4. Orders & Payments
4.1 Order Placement
Placing an order on Elysian Bliss constitutes an offer to buy the products listed in your cart.
All orders are subject to availability and confirmation by Elysian Bliss.
4.2 Payment Methods
We accept the following payment options:
Credit & Debit Cards (Visa, MasterCard, RuPay, etc.)
UPI Payments (Google Pay, PhonePe, Paytm, etc.)
Net Banking
Wallet Payments
Cash on Delivery (COD) for select locations
All online payments are processed securely via encrypted third-party payment gateways.
4.3 Order Confirmation
Once payment is successfully processed, you will receive an order confirmation email/SMS with details.
If there are any issues with processing your order, our support team will contact you.
4.4 Order Cancellation by Customer
Cancellations are allowed only within 2 hours of placing the order if the order has not been processed or shipped.
Once the order is shipped, it cannot be canceled.
4.5 Order Cancellation by Elysian Bliss
We reserve the right to cancel any order due to:
Unavailability of stock.
Incorrect pricing or product information.
Payment failure.
Suspected fraudulent activity.
If your order is canceled, you will be notified, and a full refund (if applicable) will be processed.
5. Shipping & Delivery
We offer standard and express shipping within India.
Shipping charges and estimated delivery times will be displayed at checkout.
We are not responsible for delays caused by unforeseen circumstances, courier issues, or natural calamities.
More details can be found in our Shipping Policy.
6. Returns, Refunds & Replacements
Due to the perishable nature of dry fruits, returns are accepted only for:
Damaged or defective products.
Incorrect items received.
Refunds will be processed after verification.
For refund eligibility and process details, refer to our Return & Refund Policy.
7. User Account & Responsibilities
You may be required to create an account to place orders. You are responsible for maintaining the confidentiality of your login credentials.
You agree to provide accurate, up-to-date, and complete information while creating an account.
We reserve the right to suspend or terminate your account if fraudulent activity or a violation of these terms is detected.
8. Intellectual Property Rights
All content, including text, images, logos, graphics, and software on Elysian Bliss, is the property of Elysian Bliss and protected under Indian Copyright Act, 1957.
Unauthorized use, reproduction, or distribution of our content is prohibited.
9. Limitation of Liability
Elysian Bliss is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
While we ensure the highest quality standards, customers must check for allergies before consuming any product.
10. Privacy Policy
We value your privacy and protect your data in accordance with the Information Technology Act, 2000 and IT Rules, 2011.
Your personal data is used strictly for order processing and marketing (if opted in).
More details can be found in our Privacy Policy.
11. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your State].
12. Contact Information
For any queries, feel free to contact us:
📞 Customer Support: +918860357118
📧 Email: Info@elysianbliss.co.in